Terms and Conditions

Who may open an account

Membership is restricted to individuals aged 18 or over who are legally permitted to take part in online gambling where they live. It is your responsibility to check whether local law allows you to use an offshore-licensed site.

Each person, household, IP address and payment method may hold only one account. Duplicate registrations will be closed and any winnings generated through them may be voided.

Kingdom Casino is licensed in Anjouan under number ALSI-202409012-FI1 and is not authorised by the UK Gambling Commission. Customers who are self-excluded through GamStop or any similar scheme must not register.

Deposits, withdrawals and verification

Funds must come from payment methods registered in your own name. Deposits made using third-party cards or wallets will be refunded and may lead to account suspension.

Before the first withdrawal, and at any later point we consider necessary, you must complete identity checks. Payouts are processed once verification is successful and are normally returned to the original deposit method.

We reserve the right to delay or withhold payments while investigating suspected fraud, money laundering or breaches of these terms.

Bonus rules

Every promotion carries its own specific conditions, such as wagering multiples, maximum stake per spin, eligible games and an expiry date. Those conditions form part of this agreement.

Bonus funds cannot be withdrawn until wagering has been fully completed. Placing bets above the permitted maximum while a bonus is active may result in forfeiture of both bonus and related winnings.

Irregular play patterns, such as low-risk betting across opposing outcomes or collective abuse by linked accounts, entitle us to cancel offers and adjust balances.

Liability and complaints

Games are supplied by third-party studios, and a malfunction voids all affected plays and payouts. We are not liable for losses arising from internet outages, device faults or events beyond our reasonable control.

Complaints should first be raised with our customer service team, who aim to respond within 14 days. If the matter remains unresolved, you may escalate it to the Anjouan licensing authority.

These terms may be amended from time to time; material changes will be announced on the website, and continued use of your account after that point confirms acceptance.

Where to get help

• Kingdom Casino customer support via live chat and the email address listed in the Help Centre
• Anjouan Gaming Authority complaints procedure for unresolved disputes

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